Return Policy Page
Effective Date: October 16, 2025
At KalyugMantras.com, customer satisfaction is our priority. This Return & Refund Policy outlines how we handle returns, refunds, and exchanges for the products and services offered on our website.
1. Digital Products
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All digital products, including e-books, mantras, spiritual guides, audio/video downloads, and online courses, are non-refundable once purchased and delivered.
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Please review product descriptions carefully before making a purchase.
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In case of technical issues (e.g., download problems), contact us at support@kalyugmantras.com. We will provide assistance to ensure you can access your purchase.
2. Physical Products (if applicable)
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Physical items, if sold on the website, can be returned within 7 days of delivery.
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Items must be unused, in original packaging, and in the same condition as received.
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Return shipping costs are the responsibility of the customer unless the product is defective or damaged during delivery.
3. Damaged or Defective Products
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If you receive a damaged or defective product, please contact us within 48 hours of receipt with a photo of the item.
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We will either replace the item or issue a refund after verifying the issue.
4. Refund Process
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Refunds will be processed via the original payment method within 7–14 business days of approval.
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Digital products are not eligible for refunds unless there is a proven technical issue.
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Physical product refunds will be initiated once the returned product is received and inspected.
5. Cancellations
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Digital product orders cannot be canceled once the transaction is completed.
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Physical product orders can be canceled before shipment by contacting us at support@kalyugmantras.com.
6. Contact Us
For any queries regarding returns, refunds, or cancellations, please contact:
Email: support@kalyugmantras.com
Response Time: 24–48 hours
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